stripe

Stripe Canceled My Account Today

4 minute read Updated

They accused me of using their service to sell a "controlled substance".

I received an email from Stripe today. In the letter I was told they are canceling my account:

While we hate to give you anything less than a great experience, it does seem that your business is in violation of the Stripe Services Agreement, section A.7.b (“Restricted Businesses and Activities”). Specifically we are unable to receive payments for controlled substances as mentioned here: https://stripe.com/restricted-businesses.

These regulations are firm, so we sadly have no flexibility with them. Unfortunately, you won’t be able to accept new charges on your acount, but we will continue making payouts to your bank account until you receive all of your funds.

We’re very sorry that we have to turn away your business, and wish you the best of luck moving forward. If you think you are receiving this message in error, please let us know and we will be happy to re-review your account.